Within any supply chain structure, either proprietory or a 3PL, the stable and secure relationship between the providers and suppliers is the only guarantee of success.

Based on our experience, such relationships, especially in the bigger projects, do  not always achieve their potential due to the communication challenges; these issues arise from:

1) Incorrect manual data entry for the shipped products;

2) Missing deadlines for picked/packed/shipped notification;

3) Incorrect storage information

4) Missing reporting requirements for the logistic processs

Our call center can track and trace shipments either with your 3PL provider or an internal office doing the transportation. These are mostly used for very important or urgent deliveries to take place in the specific time frace, where reporting on each stage of the transportation is critical.

If you have decided to concentrate on your core business, we can outsource the management of logistics with companies like Fedex, UPS or DHL and overview their operation from any location you are in. All you have to do is to check the monthly delivery reports to make sure your clients are satisfied with timely delivery. Fedex, UPS and DHL will only act according to the general contract agreeement, while we can work on top of this to ensure a smooth implementation of your delivery targets both with clients and internally.